Pipoka
Delete your Pipoka account
You can delete your account in the app immediately or submit an external request if you cannot access the app.
Fastest method: in the app
- Open Pipoka and sign in.
- Go to Profile → Settings → Delete account.
- Review the warning and confirm. Sign-in identities and sessions are revoked immediately and the deletion process starts.
If you cannot access the app
Use the email button below. Include your country/region, nickname, and only the country code plus last four digits of the registered phone number. We will verify control of the registered sign-in method before deleting the account.
Never send a password, one-time code, full payment-card number or raw store receipt. We will not ask you to send an OTP by email.
What is deleted
The account is disabled and identifying profile, sign-in, session, device/push, playback, recommendation, notification, social, analytics identity and interactive-state data is deleted or irreversibly anonymized. Comment text is removed while a neutral placeholder may remain to preserve replies from other users.
What may be retained
Minimal payment, refund, subscription, wallet, reward, security and audit records may be retained only for tax, accounting, chargeback, fraud-prevention or other legal obligations. They stay linked to an anonymized account record and are not used to recreate the account.
Subscriptions and timing
Deleting an account does not cancel an Apple or Google subscription. Cancel it separately in your store account to stop future renewal.
We aim to complete verified external requests within 30 days unless applicable law requires a shorter period or permits a justified extension. We will tell you if additional verification or time is required.